fbpx

Vacancies

3390
Appliance Technician & Advisor

Crosscraft is looking for a technician to join its customer care department on a full-time basis. The main responsibilities within this position include inspection, testing, repair and assembly of appliances. Other job duties may include record keeping and inventory control. This is an exciting opportunity for tech enthusiasts to work around the latest innovative appliances such as aspiration hobs and smart appliances

The chosen candidate must possess a technical licence A/B or equivalent, clean driving license and police conduct, have a minimum of 2 years experience in a similar post, be computer literate, works on own initiative and has good customer service skills.

Applicants are to send their CV together with a covering letter to info@crosscraft.com.mt

Customer Support
Customer Support Agent

Crosscraft is looking for a Customer Support Agent to join its customer care department on a full-time basis. The main responsibilities within this position include handling customer queries related to servicing of products, setting appointments, assisting clients with their use of appliances, being able to rectify minor technical problems and upselling after-sales products.

The chosen candidate must be fluent in written and spoken English and Maltese, have an MQF Level 5 certification in Business Administration, Customer Care or a related field, be computer literate (preferably with an ECDL certificate) and must have a clean police conduct.

Applicants are to send their CV together with a covering letter to info@crosscraft.com.mt

planning
Customer Care Administrator

Crosscraft is looking for a Customer Care Logistics Adminstrator to join its team on a full-time basis. This role calls for an organised individual with excellent planning skills who will be responsible for coordinating the technicians’ route. Roles and responsibilities include giving feedback to technicians on queries, updating and following up on repair jobs, ordering the necessary parts on time and invoicing clients for services rendered.

The chosen candidate must have an MQF Level 5 certification in Business Administration, Customer Care or a related field, be computer literate (preferably with an ECDL certification), be fluent in written and spoken English and Maltese and must have a clean police conduct.

Applicants are to send their CV together with a covering letter to info@crosscraft.com.mt

×
×